Shipping Information

Shipping to the Continental USA

Chicago Watch Inc. offers free FedEx 2nd Day 1-2 business days delivery shipping on all watch orders ($1000 value). Please note – due to the nature and value of the products we sell ALL packages will require an adult signature at the time of delivery. Unfortunately due to insurance restrictions we are not able to ship packages without requiring an adult signature. Expedited deliveries such as “Next Business Day” and “FedEx Priority Overnight” deliveries are also available at an additional cost.

SHIPPING METHOD COST
FedEx 2nd Day (2 business days delivery) FREE
FedEx Next Day (next business day delivery) $30.00
FedEx Priority Overnight delivery (delivery before 10:30 AM the next business day) $50.00

Our preferred method of shipping is via FedEx. Alternate shipping options and methods are available upon request. All packages shipped via Chicago Watch Inc. are fully insured against loss, theft and damage during transit. Although FedEx does not insure watches above $500, our packages are covered by an independent 3rd party insurance company. All packages are shipped with an “Adult Signature” requirement prior to release by the FedEx driver. Before signing please inspect the package to ensure it has not been tampered with or damaged.

Shipping to an address other than the billing address

Due to the heightened risk of fraud associated with credit card purchases of high end luxury items such as watches and jewelry, Chicago Watch Inc. prefers to ship all watches to the billing address. However we recognize the necessity for customers to have an option of shipping the package to an alternate address. If you choose to have the package shipped to an address different than your billing address, we will require that an “alternate shipping address” be added to file with your credit card company. This is a very routine and simple process which should take only a few minutes.

  1. Call your bank customer service telephone number; the telephone number is on the back of your credit card (usually toll free).
  2. Ask the customer service representative to add an “Alternate Shipping Address to File” and give the representative the address you’d like to have us ship the watch to.

This security procedure benefits and protects both the consumer and Chicago Watch Inc. from potential fraudulent orders. This procedure tells us that the cardholder has authorized Chicago Watch Inc. to ship the watch to an address other than the billing address.

Shipping to Illinois

Since Chicago Watch Inc. is located in IL , we are required by state law to charge sales tax on sales that ship to anywhere in IL. Therefore all shipments to Illinois are subject to your local sales tax rate.

Shipments to Alaska, PR and Hawaii

Orders shipped to Alaska, Puerto Rico and Hawaii will be charged a flat fee of $50.00 and are usually delivered within two to three business days from shipping.

PO Boxes

At this time we are unable to deliver to PO Boxes, as FedEx does not deliver to PO Boxes.

APO/FPB Military Addresses

At this time we are unable to deliver to APO/FPO Military Addresses.

Delivery to a U.S. Address

International customers who would like to arrange for delivery to a US address, will be required to complete the following info@chitownwatch.com. The order form must include the following documentation:

  1. A signature
  2. A legible copy of the front and back of your credit card.
  3. A copy of a recent credit card or utility bill showing the billing address.
  4. A copy of photo ID such as a passport or driver’s license.

Please note: Since we are located in Illinois, if delivery occurs to a Illinois address, we are required by law to collect additional sales tax of roughly 10.00%.